EPRO TechSoft Limited (EPRO) provides superior one-stop contact centre services to clients all these years. Our professional and experienced management team has set up and implemented a set of measures to protect EPRO and clients’ information security. In July 2011, EPRO’s Guangzhou contact centre further goes for the “ISO 27001 – Information security management related to providing outsourcing contact centre (Inbound, Outbound) services” certification audit and succeed, proofing our endeavors are recognized by International organization.

EPRO always attaches great importance to information security. Through appropriate monitoring measures, including information security policy, practical standards, standardized procedures, organizational structure and software functions, etc., EPRO established a set of operating model which ensures the information security. By obtaining the ISO 27001 certification, EPRO shows that its model and information security system has reached international standard.

General Manager of EPRO, Ms. Joyce Poon expressed: “Information security management is crucial to the contact centre business. Passing the ISO 27001 certification shows the overall information security management of EPRO has achieved the international standard. A complete information security management not only protects the information of the company, but also brings confidence to our clients. In the coming future, we will keep up our operation management and workflow to the international standard and bring the most complete, professional and stable contact centre services to our clients.”